09 / Problem Statement Live
  • web
  • civic
  • experiment

When the new downtown amphitheater opened, no one — residents, the city, the venue — could see how far the sound actually traveled.

See how far the new amphitheater actually carries.

PROJECT
SoundOff GR
STARTED
2026
AUDIENCE
Grand Rapids residents within earshot of the new amphitheater
01 / The Problem

The new downtown amphitheater opened with the usual reassurances about acoustic engineering. The first events arrived, and so did the questions — neighborhoods well outside downtown wondered whether what they were hearing was the show, traffic, or their imagination.

Complaints scattered across email inboxes and Nextdoor threads. None of it aggregated. Without a shared picture, no one could tell whether a given night was a localized issue or a citywide one — so every conversation about it started from scratch.

02 / The Solution

A mobile-first site where any resident can file a noise report in under a minute. Enter your address, pick the event, say whether you can hear it and how loudly, optionally attach a decibel reading. Reports aggregate onto a live map that shades the city by estimated loudness — a crowd-sourced picture of how far the sound actually carries, night by night.

One-minute report
Address, event, intensity, optional dB reading — no account, no app, no signup.
Live citywide heatmap
Each report weights a continuous loudness surface — zoomed out you see the field, zoomed in you see the hot spots.
Privacy by design
Addresses are geocoded server-side and aggregated; the public map never reveals an exact pin and no IP is ever exposed.
Anonymous, not abuseable
Rate limiting, payload validation, and submission scoring resist spam and coordination without asking anyone to log in.
03 / The Outcome

Residents have a one-minute way to make their experience visible. Hundreds of private observations turn into one shared picture the city can look at together.